Shipping policy

Shipping Policy

At JUSSAN, each order is carefully prepared and shipped from our fulfillment location in China.

Processing Time
Orders are usually processed within 3–7 business days after payment is confirmed. During high-volume periods, processing may take slightly longer.

Shipping Rates
United States:
Standard Shipping: $6.90
Free Standard Shipping on orders over $79
Express Shipping: $19.90

International:
Standard International Shipping: $8.90
Free Standard International Shipping on orders over $99
Express International Shipping: $24.90

Estimated Delivery Time
Standard Shipping: usually 7–15 business days after dispatch.
Express Shipping: usually 5–10 business days after dispatch.

Please note that delivery times are estimates and may vary depending on customs clearance, local postal services, and destination country.

Customs, Duties and Taxes
International orders may be subject to import duties, taxes, or customs fees. These charges are the responsibility of the customer and are not included in the product price or shipping fee.

Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

Incorrect Address
Please make sure your shipping address is correct before placing an order. JUSSAN is not responsible for delays or lost packages caused by incorrect or incomplete addresses.

Lost or Delayed Packages
If your package is significantly delayed or appears to be lost, please contact us and we will help investigate with the carrier.

Contact
For shipping questions, please contact us at:
linjie6972365@gmail.com