Repairs & Warranty

2-YEAR WARRANTY

JUSSAN pieces are covered by a 2-year warranty against manufacturing defects from the delivery date.

Covered

Manufacturing defects in clasps, settings, soldering, or construction under normal use.

Not covered

Loss, accidental damage, normal wear, scratches, oxidation, improper care, or damage caused by water, perfume, chemicals, or impact.

Repair review

Send clear photos and your order number. We will review the piece and confirm the available repair or replacement path.

Care matters

Jewelry worn daily needs gentle handling. Store pieces separately and keep them dry when possible.